Bharti Airtel wins The Best Billing/ Customer Care Solution at the GSMA Mobile World Congress Confer
Bharti Airtel Ltd has informed that Airtel was awarded with top honors in the GSMA Mobile World Congress Conference in Barcelona for its mChek solution in the category Best Billing / Customer Care Solution. This prestigious award is testimony to Airtels continuing endeavor to set industry benchmarks and drive innovation and service excellence across various mobile technology platforms.
The Mobile World Congress in Barcelona is an annual event that brings together all leading mobile companies in the world and recognizes the very best product and service innovations across categories. Given the increasingly diverse and changing communication landscape, the Best Billing / Customer Care Solution award recognizes solutions that help increase profitability, reduce costs and help engender a high standard of customer service. Airtels mChek solution was adjudged the best in its category for its simplicity of use, in-built security features and the convenience that this brings for customers.
Mr. Sanjay Kapoor, President, Mobile Services, Airtel said, It is an honor to be recognized as-the best amongst our global peers for our mChek platform. The award truly recognizes Airtel as an industry leader in innovation and service excellence. To have won amongst an elite list of entries only strengthens our resolve to set higher benchmarks and deliver innovative solutions to enhance customer convenience. In future, we will enhance this platform further as we extend our foray into mobile commerce.
The Jury for the Awards included eminent personalities like independent editors, analysts, experts and academicians. Conferring the honor to Airtel for pioneering yet another category defining initiative, the Jury had this to say For all those who thought mobile commerce was a pipe dream, mChek on Airtel, has just shown the way to do it. The cashless society is here and it s gone mobile.